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Technology Review

Neighbourly

Volunteering

Giving & Matching

Grants Management

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General Information

Product Name: Neighbourly

Description: Neighbourly’s social and environmental impact dashboards help measure and report on community activity at a deeper level, with shareable formats for internal teams and external stakeholders. Neighbourly is an award-winning giving platform that helps businesses make positive changes in their community by donating volunteer time, money and surplus products, all in one place with industry-leading impact reporting.

Headquarters: Bristol, United Kingdom

Number of Employees: 51 to 250

Size of Client Base: 1 to 100

Size of Organization: Large

Year Founded: 2013

R&D Investment: Not provided

Fee Structure: Annual payment, Subscription

Volunteering TECHNOLOGY Reviews

Propietary Database Of Volunteer Opportunities:

1

Real-Time Database:

1

Nonprofit Access:

1

Opportunity Database Integration:

0

Volunteer Opportunity & Event Search:

0.5

Nonprofit Partner Request:

0.5

Volunteer Event Creation:

0.25

Volunteer Event Types:

0.5

Volunteer Event Sign Up:

1

Native Volunteering:

1

Work Products:

0

Automatic Time Tracking:

0.25

Self-Reporting Volunteer Hours:

0.25

Log Hours by Proxy:

0.25

NPO Validation:

0

PTO Tracking (Individual):

0

PTO Tracking (Team):

0

Dollars for Doers Bank:

0

System Recommendations:

0.5

Competitions:

0

Volunteer Communities:

0.5

Volunteer Profile:

1

Recognition & Reward:

0.25

Content:

0.25

Hours Logged:

1

Post-Event Surveys:

0.75

Dashboards:

1

Data & Exports:

0.5

Real-Time Reporting:

0.5

Mapping to UN SDGs:

1

Workflows:

0.5

Giving & Matching TECHNOLOGY Reviews

Nonprofit Database:

1

Nonprofit Profile Overview:

1

Nonprofit Partner Request:

0.5

Nonprofit Search:

1

Nonprofit Access:

1

Company Foundation:

0.25

In-Kind Donations:

0.75

Gift Cards:

0

Payroll Deductions:

0

International Giving & Matching:

0

Disaster Response – External:

0.25

Disaster Response – Internal:

0

Automatic Matches:

0

Match Optimization:

0

Thresholds:

0

Processing & Distribution:

1

Vetting:

1

Fundraising Pages:

0.5

Funding Status Notifications:

0.25

Giving Profile:

0.5

Recognition and Reward:

0

Checks and EFT Deposits:

0

Direct Payment:

0.5

Fees:

0.5

Disbursement Cadence:

0

Payment Options:

1

Admin Self-Service:

0.25

Crypto:

0

Dashboards:

1

Data & Exports:

0.5

Future Forecasting:

0

Real-Time Reporting:

0.5

Tax Information:

0

Mapping to UN SDGs:

1

Workflows:

0.5

Grants Management TECHNOLOGY Reviews

Applicant Database:

0.25

Grant Eligibility:

0.5

Forms:

0.5

Metadata:

0.25

Grant Application Templates:

0.25

Collaboration:

0

Grant Evaluation:

0

Applicant Vetting:

1

Applicant De-Duplication:

0.25

Review and Approval Workflow:

0

Approval Thresholds:

0.25

Grants Agreement Templates:

0.25

Grants Disbursement:

0.25

Volunteer Grants:

0.5

Status Notifications:

0.5

Email Records:

0.25

Nonprofit Access:

1

Recognition and Reward:

0

Direct Payment:

0

Checks and EFT Deposits:

0

Dashboards:

0.5

Data & Exports:

0.5

Real-Time Reporting:

1

Workflows:

0.5

Technology Specifications

Comms (Internal): One-Way, Two-Way

Comms (External): One-Way, Two-Way

Sharing (Internal): Available

Sharing (External): Available

Access: Mobile-Friendly, URL, Username & Password

Automation: Form Auto-Population, Notifications, Workflows

Error Identification: Field Completion, Format Validation, Rules & Alerts, Submission Warnings & Blocks

Look & Feel: Colors, Layout, Localizations, Logo, Social Media Tags, White Label

Search: Event/Opportunity, Keyword, Nonprofit/Association

Compatibility: Linux, macOS, Windows

Deployment: Cloud (SaaS), Multi-Tenant

Global Configuration: Global, Multi-Country, Multi-Site, Single Entity

Global Localization:

Global Languages: English

Integration:

Admin Levels: System Admin, Team Lead

GDPR: Compliant

CPPA (Consumer Privacy Protection Act): Compliant

Privacy – Other: ISO 27001

Vendor Support

Number of Support Centres: (1)

Support Centre Locations: United Kingdom

Server Locations: Europe

Support Levels:

Support Languages: English

SLA: Response times vary according to product line

Administrator Support Methods: Online (Email), Phone (Toll)

Customer Service Support Methods: Online (Email), Phone (Toll)

Training Methods: Online (Forums), Online (Self-paced), Online (Synchronous)

Value-Add Services:

Implementation Time: 1-3 months

Evaluation Key for Technology Reviews

☆☆☆☆ Not available: The solution provider does not offer this feature or functionality within the featured platform.
★☆☆☆ Partially available: The feature or functionality is not available in the platform but can be made partially or wholly available through customization.
★★☆☆ Basic functionality available: The feature or functionality is available at a basic level relative to what is available in the market.* The capability is available out-of-the-box and/or with configuration only (i.e. no customization required).
★★★☆ Advanced functionality available (customization): The feature or functionality is available at an advanced level relative to what is available in the market.* The capability is available at a basic level out-of-the-box and/or with configuration only and requires some customization to enhance.
★★★★ Advanced functionality available (configuration): The feature or functionality is available at an advanced level relative to what is available in the market.* The capability is available out-of-the-box and/or with configuration only (i.e. no customization required).

*RWI analyst discretion.

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