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Technology Review

Helper Helper

Volunteering

Giving & Matching

Grants Management

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General Information

Product Name: Helper Helper

Description: Helper Helper’s software platform and mobile apps enable coordination and service hour tracking across entire organizations. Helper Helper provides technology solutions for companies, high schools, non-profit organizations, colleges and universities, college athletic departments and sororities and fraternities.

Headquarters: Denver, United States

Number of Employees: 1 to 10

Size of Client Base: 101 to 1,000

Size of Organization: Large, Medium, Small

Year Founded: 2014

R&D Investment: Not provided

Fee Structure: Not specified

Volunteering TECHNOLOGY Reviews

Propietary Database Of Volunteer Opportunities:

1

Real-Time Database:

1

Nonprofit Access:

1

Opportunity Database Integration:

0

Volunteer Opportunity & Event Search:

1

Nonprofit Partner Request:

1

Volunteer Event Creation:

1

Volunteer Event Types:

1

Volunteer Event Sign Up:

1

Native Volunteering:

1

Work Products:

1

Automatic Time Tracking:

0

Self-Reporting Volunteer Hours:

1

Log Hours by Proxy:

1

NPO Validation:

1

PTO Tracking (Individual):

1

PTO Tracking (Team):

1

Dollars for Doers Bank:

0

System Recommendations:

1

Competitions:

1

Volunteer Communities:

1

Volunteer Profile:

1

Recognition & Reward:

1

Content:

0

Hours Logged:

1

Post-Event Surveys:

1

Dashboards:

1

Data & Exports:

1

Real-Time Reporting:

1

Mapping to UN SDGs:

0.75

Workflows:

0.75

Giving & Matching TECHNOLOGY Reviews

Nonprofit Database:

0.5

Nonprofit Profile Overview:

0.5

Nonprofit Partner Request:

0.5

Nonprofit Search:

0

Nonprofit Access:

0

Company Foundation:

0

In-Kind Donations:

0.5

Gift Cards:

0

Payroll Deductions:

0

International Giving & Matching:

0

Disaster Response – External:

0.5

Disaster Response – Internal:

0.5

Automatic Matches:

0

Match Optimization:

0

Thresholds:

0

Processing & Distribution:

0

Vetting:

0

Fundraising Pages:

0.5

Funding Status Notifications:

0

Giving Profile:

0.5

Recognition and Reward:

0.5

Checks and EFT Deposits:

0

Direct Payment:

0

Fees:

0

Disbursement Cadence:

0

Payment Options:

0

Admin Self-Service:

0.5

Crypto:

0

Dashboards:

1

Data & Exports:

1

Future Forecasting:

0

Real-Time Reporting:

1

Tax Information:

0

Mapping to UN SDGs:

0.75

Workflows:

0.75

Grants Management TECHNOLOGY Reviews

Applicant Database:

0.75

Grant Eligibility:

0

Forms:

1

Metadata:

0

Grant Application Templates:

0.25

Collaboration:

0.25

Grant Evaluation:

0

Applicant Vetting:

0

Applicant De-Duplication:

0

Review and Approval Workflow:

0.5

Approval Thresholds:

0

Grants Agreement Templates:

0.75

Grants Disbursement:

0

Volunteer Grants:

0.5

Status Notifications:

0.25

Email Records:

0

Nonprofit Access:

0

Recognition and Reward:

0

Direct Payment:

0

Checks and EFT Deposits:

0

Dashboards:

1

Data & Exports:

1

Real-Time Reporting:

0.75

Workflows:

0.25

Technology Specifications

Comms (Internal): One-Way

Comms (External): One-Way

Sharing (Internal): Available

Sharing (External): Available

Access: Mobile-Friendly, SSO, URL, Username & Password

Automation: Form Auto-Population, Notifications, Workflows

Error Identification: Format Validation, Rules & Alerts

Look & Feel: Colors, Layout, Logo

Search: Event/Opportunity, Keyword, Nonprofit/Association

Compatibility: Android, iOS, Linux, macOS, Windows

Deployment: Cloud (SaaS), Multi-Tenant

Global Configuration: Global, Multi-Country, Multi-Site, Single Entity

Global Localization:

Global Languages: English

Integration: Custom Integration, Out-of-the-box APIs

Admin Levels: Institution Admin, Team Admin, Organization Admin

GDPR: Compliant

CPPA (Consumer Privacy Protection Act): Compliant

Privacy – Other: None

Vendor Support

Number of Support Centres: (1)

Support Centre Locations:

Server Locations: United States

Support Levels: Client Admin

Support Languages: English

SLA: Business hours (1 to 2-hour response); off-hours (4-hour response)

Administrator Support Methods: Online (Email), Online (Live Chat), Phone (Toll-Free), Phone (Toll)

Customer Service Support Methods: Online (Email)

Training Methods: Classroom (Offsite), Classroom (Onsite), Online (Self-paced), Online (Synchronous)

Value-Add Services:

Implementation Time: Less than 1 month

Evaluation Key for Technology Reviews

☆☆☆☆ Not available: The solution provider does not offer this feature or functionality within the featured platform.
★☆☆☆ Partially available: The feature or functionality is not available in the platform but can be made partially or wholly available through customization.
★★☆☆ Basic functionality available: The feature or functionality is available at a basic level relative to what is available in the market.* The capability is available out-of-the-box and/or with configuration only (i.e. no customization required).
★★★☆ Advanced functionality available (customization): The feature or functionality is available at an advanced level relative to what is available in the market.* The capability is available at a basic level out-of-the-box and/or with configuration only and requires some customization to enhance.
★★★★ Advanced functionality available (configuration): The feature or functionality is available at an advanced level relative to what is available in the market.* The capability is available out-of-the-box and/or with configuration only (i.e. no customization required).

*RWI analyst discretion.

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