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Technology Review

Deed

Volunteering

Giving & Matching

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General Information

Product Name: CSR Platform

Description: Deed is a workplace giving and volunteering platform that puts people first, because user experience shouldn’t stand between you and doing good. They help social impact and DEIB teams foster human connection by empowering employees to support causes they care about together in-person and online, with the data and insights needed to drive engagement. Backed by PayPal and an infrastructure of trusted payment processors, their Fortune 500 partners support 2 million+ nonprofits. Together, the community using Deed is doing more good deeds everyday at work, at home, in neighborhoods, and all over the world.

Headquarters: New York City, United States

Number of Employees: 11 to 50

Size of Client Base: 1 to 100

Size of Organization: Large

Year Founded: 2015

R&D Investment: 5M or more USD

Fee Structure: Annual payment, Subscription, Volume or usage

Volunteering TECHNOLOGY Reviews

Propietary Database Of Volunteer Opportunities:

1

Real-Time Database:

1

Nonprofit Access:

1

Opportunity Database Integration:

1

Volunteer Opportunity & Event Search:

1

Nonprofit Partner Request:

1

Volunteer Event Creation:

1

Volunteer Event Types:

1

Volunteer Event Sign Up:

1

Native Volunteering:

1

Work Products:

0.5

Automatic Time Tracking:

0.75

Self-Reporting Volunteer Hours:

1

Log Hours by Proxy:

0.75

NPO Validation:

1

PTO Tracking (Individual):

1

PTO Tracking (Team):

0.75

Dollars for Doers Bank:

1

System Recommendations:

1

Competitions:

0.5

Volunteer Communities:

0.75

Volunteer Profile:

1

Recognition & Reward:

1

Content:

0.75

Hours Logged:

1

Post-Event Surveys:

1

Dashboards:

1

Data & Exports:

1

Real-Time Reporting:

1

Mapping to UN SDGs:

1

Workflows:

1

Giving & Matching TECHNOLOGY Reviews

Nonprofit Database:

1

Nonprofit Profile Overview:

1

Nonprofit Partner Request:

1

Nonprofit Search:

1

Nonprofit Access:

1

Company Foundation:

1

In-Kind Donations:

0.25

Gift Cards:

0.5

Payroll Deductions:

1

International Giving & Matching:

1

Disaster Response – External:

1

Disaster Response – Internal:

1

Automatic Matches:

1

Match Optimization:

1

Thresholds:

1

Processing & Distribution:

1

Vetting:

1

Fundraising Pages:

1

Funding Status Notifications:

1

Giving Profile:

1

Recognition and Reward:

0.75

Checks and EFT Deposits:

1

Direct Payment:

1

Fees:

1

Disbursement Cadence:

1

Payment Options:

1

Admin Self-Service:

1

Crypto:

0

Dashboards:

1

Data & Exports:

0.75

Future Forecasting:

0.25

Real-Time Reporting:

1

Tax Information:

1

Mapping to UN SDGs:

1

Workflows:

1

Technology Specifications

Comms (Internal): One-Way, Two-Way

Comms (External): One-Way, Two-Way

Sharing (Internal): Available

Sharing (External): Available

Access: Mobile-Friendly, SSO, URL, Username & Password

Automation: Notifications, Workflows

Error Identification: Format Validation, Submission Warnings & Blocks

Look & Feel: Colors, Layout, Localizations, Logo, Social Media Tags, White Label

Search: Event/Opportunity, Keyword, Nonprofit/Association

Compatibility: Linux, macOS, Windows

Deployment: Cloud (SaaS), Multi-Tenant

Global Configuration: Global, Multi-Country, Multi-Site, Single Entity

Global Localization: Capitalization, Language or Locale-Specific Characters, National Conventions, Pluralization, Punctuation, Text Layout, Text Sorting

Global Languages: Chinese, English, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Integration: Out-of-the-box APIs

Admin Levels: Admin, Organizer, Ambassador, Curator

GDPR: Compliant

CPPA (Consumer Privacy Protection Act): Compliant

Privacy – Other: SOC Type II certification

Vendor Support

Number of Support Centres: (4)

Support Centre Locations: Germany, United Kingdom, United States

Server Locations: United States

Support Levels: Client Admin, User

Support Languages: Chinese, English, French, German, Italian, Japanese, Other, Portuguese, Spanish

SLA: Business hours (1 to 2-hour response)

Administrator Support Methods: Online (Email), Online (Live Chat), Online (Ticket System), Phone (Toll-Free)

Customer Service Support Methods: Online (Email), Online (Live Chat), Online (Ticket System), Phone (Toll-Free)

Training Methods: Classroom (Offsite), Online (Forums), Online (Self-paced), Online (Synchronous), Thrid Party

Value-Add Services: Deed offers industry-leading thought leadership through monthly Cause of the Month content toolkits, which provide an intersectional, global lens to the issues most important to employees. They also offer disaster relief, strategy planning sessions, plug & play volunteer & engagement opportunities, and much more.

Implementation Time: 1-3 months

Evaluation Key for Technology Reviews

☆☆☆☆ Not available: The solution provider does not offer this feature or functionality within the featured platform.
★☆☆☆ Partially available: The feature or functionality is not available in the platform but can be made partially or wholly available through customization.
★★☆☆ Basic functionality available: The feature or functionality is available at a basic level relative to what is available in the market.* The capability is available out-of-the-box and/or with configuration only (i.e. no customization required).
★★★☆ Advanced functionality available (customization): The feature or functionality is available at an advanced level relative to what is available in the market.* The capability is available at a basic level out-of-the-box and/or with configuration only and requires some customization to enhance.
★★★★ Advanced functionality available (configuration): The feature or functionality is available at an advanced level relative to what is available in the market.* The capability is available out-of-the-box and/or with configuration only (i.e. no customization required).

*RWI analyst discretion.

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