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Technology Review

Bonterra

Volunteering

Giving & Matching

Grants Management

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General Information

Product Name: Bonterra Corporate Social Responsibility (formerly CyberGrants)

Description: Formed in 2022, Bonterra brings together the people and technology behind CyberGrants, EveryAction, Network for Good, Social Solutions, and WeSpire. Together, their purpose is to power those who power social impact through technology, partnerships, and expertise. Bonterra offers donor engagement, supporter engagement, program management, and corporate social responsibility tech solutions that accelerate the impact of social good organizations, including nonprofit organizations, foundations and grantmakers, public agencies, and corporations. Bonterra Corporate Social Responsibility (CSR) helps align grantmaking and workplace giving with company values and employees’ passions to maximize social impact.

Headquarters: Austin, United States

Number of Employees: more than 1,000

Size of Client Base: 101 to 1,000

Size of Organization: Large

Year Founded: 1999

R&D Investment: Percent of revenue

Fee Structure: Annual payment, One-time fee, Subscription, Volume or usage

Volunteering TECHNOLOGY Reviews

Propietary Database Of Volunteer Opportunities:

0.5

Real-Time Database:

0.5

Nonprofit Access:

0.5

Opportunity Database Integration:

0.5

Volunteer Opportunity & Event Search:

1

Nonprofit Partner Request:

1

Volunteer Event Creation:

1

Volunteer Event Types:

1

Volunteer Event Sign Up:

1

Native Volunteering:

1

Work Products:

1

Automatic Time Tracking:

1

Self-Reporting Volunteer Hours:

1

Log Hours by Proxy:

0.5

NPO Validation:

1

PTO Tracking (Individual):

1

PTO Tracking (Team):

1

Dollars for Doers Bank:

1

System Recommendations:

0.75

Competitions:

1

Volunteer Communities:

1

Volunteer Profile:

1

Recognition & Reward:

1

Content:

1

Hours Logged:

1

Post-Event Surveys:

1

Dashboards:

1

Data & Exports:

1

Real-Time Reporting:

1

Mapping to UN SDGs:

1

Workflows:

1

Giving & Matching TECHNOLOGY Reviews

Nonprofit Database:

1

Nonprofit Profile Overview:

1

Nonprofit Partner Request:

1

Nonprofit Search:

1

Nonprofit Access:

1

Company Foundation:

1

In-Kind Donations:

1

Gift Cards:

1

Payroll Deductions:

0.75

International Giving & Matching:

0.75

Disaster Response – External:

1

Disaster Response – Internal:

1

Automatic Matches:

1

Match Optimization:

1

Thresholds:

1

Processing & Distribution:

1

Vetting:

1

Fundraising Pages:

0.75

Funding Status Notifications:

1

Giving Profile:

1

Recognition and Reward:

0.75

Checks and EFT Deposits:

1

Direct Payment:

1

Fees:

0.75

Disbursement Cadence:

0.75

Payment Options:

1

Admin Self-Service:

1

Crypto:

0.25

Dashboards:

1

Data & Exports:

1

Future Forecasting:

1

Real-Time Reporting:

1

Tax Information:

1

Mapping to UN SDGs:

1

Workflows:

1

Grants Management TECHNOLOGY Reviews

Applicant Database:

1

Grant Eligibility:

1

Forms:

1

Metadata:

1

Grant Application Templates:

1

Collaboration:

1

Grant Evaluation:

1

Applicant Vetting:

1

Applicant De-Duplication:

1

Review and Approval Workflow:

1

Approval Thresholds:

1

Grants Agreement Templates:

1

Grants Disbursement:

1

Volunteer Grants:

1

Status Notifications:

1

Email Records:

1

Nonprofit Access:

1

Recognition and Reward:

1

Direct Payment:

1

Checks and EFT Deposits:

1

Dashboards:

1

Data & Exports:

1

Real-Time Reporting:

1

Workflows:

1

Technology Specifications

Comms (Internal): Two-Way

Comms (External): Two-Way

Sharing (Internal): Available

Sharing (External): Available

Access: Mobile-Friendly, SSO, URL, Username & Password

Automation: Form Auto-Population, Notifications, Workflows

Error Identification: Field Completion, Format Validation, Native Error Support, Rules & Alerts, Submission Warnings & Blocks

Look & Feel: Colors, Layout, Localizations, Logo, Social Media Tags, White Label

Search: Event/Opportunity, Keyword, Nonprofit/Association

Compatibility: Linux, macOS, Windows

Deployment: Cloud (SaaS), Multi-Tenant

Global Configuration: Global, Multi-Country, Multi-Site, Single Entity

Global Localization: Capitalization, Language or Locale-Specific Characters, National Conventions, Pluralization, Punctuation, Text Layout, Text Sorting

Global Languages: Chinese, Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Other, Portuguese, Russian, Spanish

Integration: Custom Integration, Out-of-the-box APIs

Admin Levels: Admin, Budget, Basic, Viewer, Strict Basic, Strict Viewer

GDPR: Compliant

CPPA (Consumer Privacy Protection Act): Compliant

Privacy – Other: None

Vendor Support

Number of Support Centres: (2)

Support Centre Locations: United States

Server Locations: United States

Support Levels: Client Admin, External, User

Support Languages: English

SLA: response time of 60 minutes, 8 hours, or 48 hours depending on the problem type.

Administrator Support Methods: Online (Email), Online (Ticket System), Phone (Toll-Free), Phone (Toll)

Customer Service Support Methods: Online (Email), Online (Ticket System), Phone (Toll-Free)

Training Methods: Classroom (Offsite), Classroom (Onsite), Online (Self-paced), Online (Synchronous)

Value-Add Services: FrontDoor (Nonprofit portal), Annual customer conference, digital events/webinars and dedicated account team

Implementation Time: 4-6 months

Evaluation Key for Technology Reviews

☆☆☆☆ Not available: The solution provider does not offer this feature or functionality within the featured platform.
★☆☆☆ Partially available: The feature or functionality is not available in the platform but can be made partially or wholly available through customization.
★★☆☆ Basic functionality available: The feature or functionality is available at a basic level relative to what is available in the market.* The capability is available out-of-the-box and/or with configuration only (i.e. no customization required).
★★★☆ Advanced functionality available (customization): The feature or functionality is available at an advanced level relative to what is available in the market.* The capability is available at a basic level out-of-the-box and/or with configuration only and requires some customization to enhance.
★★★★ Advanced functionality available (configuration): The feature or functionality is available at an advanced level relative to what is available in the market.* The capability is available out-of-the-box and/or with configuration only (i.e. no customization required).

*RWI analyst discretion.

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