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Technology Review

Benevity

Volunteering

Giving & Matching

Grants Management

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General Information

Product Name: Spark, Benevity Grants

Description: Benevity Inc., is a provider of global corporate purpose software offering solutions that power purpose for brands in ways that better attract, retain and engage today’s diverse workforce, embed social action into their customer experiences and impact their communities. Benevity’s technology enables companies to deliver on their strategic goals and engage their customers and employees in personally resonant experiences that allow them to support the causes they care about, manage their community investments and grants, match employee donations, engage employees in volunteering, manage their ERG programs, and measure social and business impact. Benevity’s platform provides access to a global nonprofit database, and support for implementation, integration, localization efforts and overall client success. The platform offers a variety of features that maximize participation for both champions and employees, with access to volunteering and giving activities for employees wherever they are, personalized to their preferences to create an engaging experience. Platform administration is supported with permissions levels, a library of stock reports and an integrated, proprietary toolset for customizable reporting. Nonprofits can engage with Benevity clients through the dedicated Benevity Causes Portal. In addition to employee giving and volunteering and grants management, Benevity creates impact through Benevity Affinity Groups, the Giving API, the Community Impact Portal, and Micro-actions. Benevity Affinity Groups empowers companies to manage their ERG programs and brings DEI and CSR teams together. Their Giving API allows companies to embed giving into their customer experiences. Micro-actions help employees adopt new behaviors at work and in their lives through custom, gamified and rewards-based challenges. The Community Impact Portal makes external fundraising possible. With software that is available in 22 languages, Benevity has processed more than $12 billion in donations and 58 million hours of volunteering time to support 418,000 nonprofits worldwide. The company’s solutions have also facilitated 900,000 micro-actions and awarded 1.2 million grants worth $18 billion.

Headquarters: Calgary, Canada

Number of Employees: 501 to 1,000

Size of Client Base: 101 to 1,000

Size of Organization: Large, Medium, Small

Year Founded: 2008

R&D Investment: Not provided

Fee Structure: Annual payment, One-time fee, Subscription, Volume or usage

Volunteering TECHNOLOGY Reviews

Propietary Database Of Volunteer Opportunities:

1

Real-Time Database:

1

Nonprofit Access:

1

Opportunity Database Integration:

1

Volunteer Opportunity & Event Search:

1

Nonprofit Partner Request:

1

Volunteer Event Creation:

1

Volunteer Event Types:

1

Volunteer Event Sign Up:

1

Native Volunteering:

1

Work Products:

1

Automatic Time Tracking:

1

Self-Reporting Volunteer Hours:

1

Log Hours by Proxy:

1

NPO Validation:

1

PTO Tracking (Individual):

1

PTO Tracking (Team):

1

Dollars for Doers Bank:

1

System Recommendations:

1

Competitions:

1

Volunteer Communities:

1

Volunteer Profile:

1

Recognition & Reward:

1

Content:

1

Hours Logged:

1

Post-Event Surveys:

1

Dashboards:

1

Data & Exports:

1

Real-Time Reporting:

1

Mapping to UN SDGs:

1

Workflows:

1

Giving & Matching TECHNOLOGY Reviews

Nonprofit Database:

1

Nonprofit Profile Overview:

1

Nonprofit Partner Request:

1

Nonprofit Search:

1

Nonprofit Access:

1

Company Foundation:

1

In-Kind Donations:

1

Gift Cards:

1

Payroll Deductions:

1

International Giving & Matching:

1

Disaster Response – External:

1

Disaster Response – Internal:

1

Automatic Matches:

1

Match Optimization:

1

Thresholds:

1

Processing & Distribution:

1

Vetting:

1

Fundraising Pages:

1

Funding Status Notifications:

1

Giving Profile:

1

Recognition and Reward:

1

Checks and EFT Deposits:

1

Direct Payment:

1

Fees:

1

Disbursement Cadence:

1

Payment Options:

1

Admin Self-Service:

1

Crypto:

1

Dashboards:

1

Data & Exports:

1

Future Forecasting:

1

Real-Time Reporting:

1

Tax Information:

1

Mapping to UN SDGs:

1

Workflows:

1

Grants Management TECHNOLOGY Reviews

Applicant Database:

1

Grant Eligibility:

1

Forms:

1

Metadata:

1

Grant Application Templates:

1

Collaboration:

1

Grant Evaluation:

1

Applicant Vetting:

1

Applicant De-Duplication:

1

Review and Approval Workflow:

1

Approval Thresholds:

1

Grants Agreement Templates:

1

Grants Disbursement:

1

Volunteer Grants:

1

Status Notifications:

1

Email Records:

1

Nonprofit Access:

1

Recognition and Reward:

1

Direct Payment:

1

Checks and EFT Deposits:

1

Dashboards:

1

Data & Exports:

1

Real-Time Reporting:

1

Workflows:

1

Technology Specifications

Comms (Internal): One-Way, Two-Way

Comms (External): One-Way, Two-Way

Sharing (Internal): Available

Sharing (External): Available

Access: Mobile-Friendly, SSO, URL, Username & Password

Automation: Form Auto-Population, Notifications, Workflows

Error Identification: Field Completion, Format Validation, Native Error Support, Rules & Alerts, Submission Warnings & Blocks

Look & Feel: Colors, Layout, Localizations, Logo, Social Media Tags, White Label

Search: Event/Opportunity, Keyword, Nonprofit/Association

Compatibility: Android, iOS, Linux, macOS, Windows

Deployment: Cloud (SaaS), Multi-Tenant

Global Configuration: Global, Multi-Country, Multi-Site, Single Entity

Global Localization: Capitalization, Language or Locale-Specific Characters, National Conventions, Pluralization, Punctuation, Text Layout, Text Sorting

Global Languages: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Other, Portuguese, Spanish

Integration: Custom Integration, Out-of-the-box APIs

Admin Levels: 30+ roles including Adhoc Reporting User, Auction Manager, Badge Manager, Bulk Email Manager, Campaign Manager, Community Portal Manager, Content Manager, Corporate gift Cards, Dashboard Beta Admin, Dashboard Manager, External Match Manager, Fundraising Manager, Volunteer Manager, Grants Manager, etc.

GDPR: Compliant

CPPA (Consumer Privacy Protection Act): Compliant

Privacy – Other: Systems and product offerings were designed for compliance with Canadian privacy laws and privacy principles in addition to a legal team that regularly assesses issues as they arise.

Vendor Support

Number of Support Centres: (7)

Support Centre Locations: Canada, France, Spain, Switzerland, United Kingdom

Server Locations:

Support Levels: Client Admin, External, User

Support Languages: Chinese, Dutch, English, French, German, Italian, Japanese, Other, Portuguese, Spanish

SLA: Priority-Based, 24/7 (automated response and answer within 11 business hours)

Administrator Support Methods: Online (Email), Online (Forum), Online (Ticket System), Phone (Toll-Free)

Customer Service Support Methods: Online (Email), Online (Forum), Online (Live Chat), Online (Ticket System), Phone (Toll-Free)

Training Methods: Classroom (Offsite), Classroom (Onsite), Online (Forums), Online (Self-paced), Online (Synchronous)

Value-Add Services: Benevity Causes Portal, Benevity Live!, Community Impact Portal, Benevity Online Community, Benevity Campaign Kits

Implementation Time: 1-3 months, 4-6 months

Evaluation Key for Technology Reviews

☆☆☆☆ Not available: The solution provider does not offer this feature or functionality within the featured platform.
★☆☆☆ Partially available: The feature or functionality is not available in the platform but can be made partially or wholly available through customization.
★★☆☆ Basic functionality available: The feature or functionality is available at a basic level relative to what is available in the market.* The capability is available out-of-the-box and/or with configuration only (i.e. no customization required).
★★★☆ Advanced functionality available (customization): The feature or functionality is available at an advanced level relative to what is available in the market.* The capability is available at a basic level out-of-the-box and/or with configuration only and requires some customization to enhance.
★★★★ Advanced functionality available (configuration): The feature or functionality is available at an advanced level relative to what is available in the market.* The capability is available out-of-the-box and/or with configuration only (i.e. no customization required).

*RWI analyst discretion.

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